TotalROI

TotalROI is the complete outsourcing of the medical record requests fulfillment process, including the Release of Information (ROI) function. Managing these requests internally can strangle productivity, increase costs and compliance risks. With TotalROI, Team Discovery provides the broadest scope of services for clients including; CRIS certified supervisory personnel. HIPAA compliant medical records specialists, software, equipment, and supplies.

Typical Discovery TotalROI services include:

• logging the requests
• authentication of requests
• pulling charts
• researching CD, film and microfiche records
• scanning paper records into digital format
• importing & exporting digital records
• creating a single .pdf file for secure upload
• certification and notary services – field based
• verifying applicable state fee reimbursement schedules
• creation & auto insertion of invoice with records
• conducting quality control steps / additional compliance review
• printing & inserting, weighing, postal metering, and mailing records or
• delivering secure electronic records
• collecting accounts receivables
• managing requestor inquiries

Choice

The ROI function is an integral part of HIPAA compliance. Let Discovery Health Record Solutions manage this significant responsibility for you with either TotalROI or SharedROI, reducing your compliance risks and allowing you to concentrate on core responsibilities.

Discovery Health Record Solutions has the flexibility to implement a custom medical record request solution that makes sense for the way you do business.

Our Focus Health Records -
Your Focus Healthcare

The HITECH Act of 2009 has increased the risks and penalties associated with ROI processing

Outsourcing ROI

Discovery medical record specialists receive annual HIPAA training and supervisory personnel are CRIS certified