By partnering with Discovery, healthcare providers alleviate the burdens associated with duplicating, distributing, and managing requests for private health information - at no cost* to you. Whether you implement TotalROI, RevSHARE, EasyEMR, or any other of our unique solutions, your organization will receive the same core benefits:

• Maximized HIPAA compliance
• Increased productivity throughout organization
• Reduced capital equipment and supply costs
• Minimized departmental labor
• Improved profitability

Utilizing a HIPAA compliant, electronic delivery system, Discovery’s professionally trained staff uses scanners and computers to capture digital images which are then encrypted, compressed, and securely transmitted to our production facility. Upon passing inspection at 2 different points by our Quality Assurance experts, records are promptly distributed to the requesting party along with an invoice which is automatically generated to accurately reflect regulated fees.

One Size Does Not Fit All, But One Company Does.

Discovery has revolutionized the ROI industry by being the first service to ask what you want, instead of telling you what we have. By adopting this “client first” strategy, only then can you truly receive what you need.

TotalROI
Discovery provides the broadest scope of standard services for clients that want complete outsourcing with TotalROI. In addition to verifying requests for HIPAA compliance, scanning records, and managing your incoming status calls, to many clients pulling charts, printing billing statements, accessing EMR, and notary services are part of the solution. For all clients, Discovery also provides all required personnel, equipment, and supplies at no cost*.

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RevSHARE
If utilizing existing personnel, maintaining control, and/or revenue generation is important, RevSHARE may be your solution of choice. Discovery provides the scanning equipment at your facility so you can manage the inspection and duplication process and Discovery takes over from there. This allows you to eliminate the hard costs associated with your paper, toner, and supplies, and we manage the shipping, billing, collection, payment posting, and customer service responsibilities – and collected revenue is equitably shared between both parties.

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EasyEMR
Many Discovery clients are in the implementation process and/or fully transitioned to EMR, and Discovery successfully integrates with their systems in a paperless environment. ROI demands on your staff don’t go away with EMR, as labor is still required to review, extract, and distribute information. In fact, most find that the process is more laborious and the additional paper/toner/printer costs go up dramatically. Whether from your office or via remote access, Discovery delivers the same value you deserve.

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Of course, all Discovery solutions may be further customized to meet your needs, and all are supported by our proprietary web based tool -StatusNOW®. Providing real-time process automation, request specifics, activity detail, HIPAA compliant disclosure tracking, reporting, performance statistics, and a direct link to our Customer Service Department, StatusNOW gives you critical information at your fingertips – 24/7.

*For approved, standard services and geographical areas.