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Revenue Collection Support (RCS)

Timely, accurate revenue collection is essential to the success of any business, and no industry faces greater challenges accomplishing this than healthcare. Discovery Health Record Solutions can augment your revenue collection efforts with our DirectREQUEST system. We can electronically extract exchange and merge medical and billing records to provide your collections staff with the information they need, or give them direct control of the process through StatusNOW our secure web portal request tracking tool.

Improved Service & Improved A/R

  • All requests - internal or external – processed equally
  • Internal requests may be managed directly by the CBO or other internal requestor
  • No lost time to interoffice mail or low priority processing
  • Quicker request turnarounds improve AR and reduce DSO

Discovery Health Record Solutions has the flexibility to implement a custom ROI solution that makes sense for the way you do business – let us manage the parts of the process that you don’t want.


Prompt payments result from providing the payer with specific health record information


Reduce your DSO with DirectRequest


StatusNow is the tool you need to deliver improved accounts receivable results


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