Overview & History

Discovery Health Record Solutions was founded over 10 years ago to focus on the needs of providers and users of health information. During that time we have combined our entrepreneurial roots with the financial strength and resources needed to fulfill the medical record requests for thousands of healthcare providers and a growing list of nearly 1000 local and national customers.

We believe that the key to our success has been the ability to maintain a localized, personal level of service that is augmented by systems that address the complexities and regulatory requirements of our industry.

Vision - We focus on the needs of providers and requestors of medical records by delivering comprehensive solutions that address the complexities and regulatory aspects of satisfying patient confidentiality, while helping reduce risks, improve productivity and enhance profitability.

Systems – Discovery Health Record Solutions addresses the complexities and regulatory aspects of satisfying patient confidentiality through centralized processing and support. Our operations are inclusive of redundant information technology platforms- StatusNOW, call center automation, and distribution methods for either electronic transfer or printed delivery. These modular attributes deliver proven results no matter what combination of services you choose.

Flexibility - Discovery Health Record Solutions strives to provide our customers with the flexibility needed to implement solutions for Release of Information, RAC and other requirements that make sense for the way they do business.

Expertise - We believe that an expert, professional staff makes the difference. We emphasize “best practices” training, CRIS certification, and HIPAA compliance. Our organizational structure is designed to support your operations, and we have aligned our employee performance measurements with your expectations. We call it Team Discovery

Our goal -The satisfaction of our customers is our ultimate measurement of success. Our goal is that every customer recommends Discovery.