Every day, insurance carriers and attorneys retrieve tremendous amounts of documentation via authorization, RPD, or subpoena and Discovery provides these professionals with a competitive advantage. Whether your organization has national or local requirements, utilizing Discovery’s proven Document Retrieval Services is simple and the benefits are immediate:

• Reduce time to obtain complete records
• Increase productivity throughout organization
• Improve cash management and bottom line profits
• Eliminate document duplication, distribution, storage costs

Utilizing a professional and proactive approach, Discovery significantly reduces your time and cost per file, while increasing the number of files per FTE. After your request is sent, we promptly begin contacting every provider, and continue until all of your documents are obtained. Discovery also fronts all custodial fees on our client’s behalf, eliminating all of the individual checks that you currently request and issue. Once obtained, records are scanned so you can quickly receive, share, distribute, and store without the cost of managing paper.

Throughout the process, all details of our activity are tracked and accessible real-time with our revolutionary web based tool, StatusNOW, customized so you can sort and search as desired. In addition, e-records are securely downloaded and invoices, statements, reporting, and performance statistics are accessible at any time. With Discovery, you have control of the results, eliminating guesswork and costly processes.

One Size Does Not Fit All, But One Company Does.

Discovery has revolutionized the Document Retrieval Services industry by being the first service to ask what you want, instead of telling you what we have. By adopting this “client first” strategy, only then can you truly receive what you need.

Where many services may insist that you accept their limitations, Discovery is able to let you select what best fits your working environment and objectives. Upon analyzing your needs, Discovery will implement a solution customized to maximize results.