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DirectREQUEST
A DirectREQUEST for medical records allows your collection and billing personnel to obtain medical records more quickly. By entering the request into the StatusNOW system and by- passing the normal ROI process, you avoid delays associated with trading Excel spread sheets, internal fax, email, or interoffice mail. DirectREQUEST can help augment your revenue collection efforts.
Improved Service & Improved A/R
- All requests - internal or external – processed equally
- Internal requests are managed directly by the CBO or other internal requestor
- Quicker turnarounds improve AR and reduce DSO
Take control of your requests
Timely, accurate revenue collection is essential to the success of any business, and no industry faces greater challenges accomplishing this than healthcare. By using StatusNOW our innovative ROI technology and DirectREQUEST you can take control of the process of requesting needed medical record information. Create, track, filter and complete your requests in one system, with improved responsiveness and results.
Discovery Health Record Solutions has the flexibility to implement a custom ROI solution that makes sense for the way you do business – let us manage the parts of the process that you don’t want.
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Prompt payments result from providing the payer with specific health record information
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