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Certified Record Specialists (CRS)
Production
Customer Support
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About Us
National Scope, Local Presence
Company
Discovery Health Record Solutions has a decade of experience focused solely on the needs of the health information management industry. With the financial strength and resources to serve a growing list of nearly 1000 healthcare providers, the secret to our success has been the ability to maintain a localized, personal level of service. Customer Satisfaction is our ultimate measurement.
Vision
Discovery Health Record Solutions focuses on the needs of providers and requestors of medical records by delivering comprehensive solutions that address the complexities and regulatory aspects of satisfying patient confidentiality, while helping reduce risks, improve productivity and enhance profitability.
People
An expert, professional staff makes the difference. We emphasize “best practices” training, CRIS certification, and HIPAA compliance. Our organizational structure is designed to support your operations and we have aligned our employee performance measurements with your expectations. We call it Team Discovery.
Systems
Discovery Health Record Solutions addresses the complexities and regulatory aspects of satisfying patient confidentiality through centralized processing and support, integrated with our proprietary web portal information tool StatusNOW. Our operations are inclusive of redundant information technology platforms, call center automation, and distribution methods for either electronic transfer or printed delivery. These modular attributes deliver proven results no matter what combination of services you choose.
Our focus health records * Your focus healthcare.
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